About Craftsmen Shutters

ALL ABOUT US

The focus of our company is on quality and customer satisfaction so that our customers will be happy to return to us and refer us to their friends and associates. We are a local small family run business based in New Malden KT3 owned & operated by Toby and Sam, with very competitive price on wooden plantation shutters.

You will only ever deal with Toby (expert shutter fitter & qualified carpenter) or Sam (managing director) throughout the whole process, so you have the continuity of dealing with one dedicated team throughout.

Toby is a one time-served, City and Guilds qualified carpenter who has worked throughout London for the past 25 years doing general carpentry and building work.
We have been supplying and fitting plantation shutters for over 6 years and have hundreds of very happy and returning customers.

Sam is in charge of driving the business forward and dealing personally with customers. She will be the person you speak with and hear from in terms of giving you pricing information, replying to emails/ phones, and working with you to ensure you get the best service & help you require. Sam successfully divides her time between running the business and helping Toby fit the shutters, so don’t be too surprised to get an email from her late in the evening or over the weekend as she works 7 days a week.

Our small local team of fully experienced staff will give you a high-quality professional finish job at a very competitive prices. Being a small local family run business, we can give you a great service with a very personal touch and a perfect finish.

We will advise the best we can from years of experience and answer any questions you may have. We feel one of the most important factors in your decision, is that you don’t feel pressured at any stage. Feel comfortable with the advice you receive and options you are given. The important decisions will remain with you as it’s going to be your choice, your preference.
We do not use salesman and we pride ourselves that from quote to install, you will see the same person.
Free, no-obligation quotes with no pressure to make decisions on the spot.

Plantation shutters require a high degree of skill and experience to install correctly. Toby personally deals with all areas of the process: survey, design, and installation so we can ensure the very best fit thereby avoiding any problems with mismeasuring. We know the many potential pitfalls and issues with making and fitting plantations shutters but also have the knowledge and skills to provide technical solutions to guarantee you the perfect fit and transform your home.

For your peace of mind, when you order your shutters from Craftsmen shutters, we will provide drawings for you to check and confirm before you place your order to make sure you are happy with the style and colour you chose.

We know that entering your home can be very disruptive, but we will ensure that any disruption will be kept to a minimum. We will work with you to fit your timetable and ensure that your home is left clean and tidy after the job is completed.

Your local Craftsmen shutters team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way. Our main goal is to ensure customer satisfaction is at the forefront of everything we do.

We have many reviews from very happy customers on Trustpilot and our testimonials page. Please click here to see our reviews from past clients.